Effective Date: December 15, 2024
By accessing or using Leadmate ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.
Leadmate provides an AI-powered platform for lead qualification, messaging automation, and customer engagement through various channels including Facebook Messenger, Instagram, and WhatsApp ("Platform").
The Service includes features such as:
To use certain features of the Service, you must register for an account. When you register, you agree to:
You agree not to use the Service to:
When using our AI-powered agents, you acknowledge and agree that:
Some features of the Service require a paid subscription. By subscribing, you agree to:
Subscriptions automatically renew unless cancelled before the renewal date. Refunds are provided in accordance with our refund policy.
The Service and its original content, features, and functionality are owned by Leadmate and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any content you submit through the Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with providing the Service.
The Service integrates with third-party platforms and services including:
Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services.
We are committed to protecting your data and the data of your customers. Our data handling practices are described in our Privacy Policy.
You are responsible for ensuring that your use of the Service complies with applicable data protection laws, including GDPR, CCPA, and other relevant regulations.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that defects will be corrected.
IN NO EVENT SHALL LEADMATE, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.
Our total liability for any claims under these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
You agree to defend, indemnify, and hold harmless Leadmate and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia for the resolution of any disputes arising from these Terms or your use of the Service.
If you are a consumer under the Australian Consumer Law, nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies you may have under the Competition and Consumer Act 2010 (Cth) or similar state or territory legislation.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms, please contact us at:
Email: legal@leadmate.io
By using Leadmate, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.